Privacy Notice

This privacy notice explains how Clean Sweep handles personal data when you use worldsilkcomic.digital to ask about cleaning services, request a quote, or arrange a visit. It applies to our website and to the information we process in connection with small office cleaning and related service inquiries.

Policy guidance

This section outlines how information handling, individual rights, and support channels are addressed within this notice.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01 · Collection

Data We Collect

Depending on how you contact us, we may process your name, email address, phone number if you provide it, your inquiry message, property and service scope details, and access or schedule preferences. We also process limited technical data such as server request metadata and browser or device information when you use the website.

We collect only the details needed to handle inquiries and arrange cleaning services.
02 · Sources

How We Receive Data

We receive personal data when you submit a contact form, send an email, call us, or share details during a service inquiry. Technical information is collected automatically through the website and its basic security and delivery functions.

Most information comes directly from you, while technical data is created by your use of the site.
03 · Cookies

Cookies We Use

The website may use essential cookies to support core functions such as page delivery and form handling, and preference cookies to remember privacy settings. We do not confirm the use of analytics or marketing cookies.

Our cookie use is limited and tied to basic operation and preference storage.
04 · Controls

Cookie Controls

You can manage cookies through your browser controls and, where available, your privacy preferences on the site. We use cookies only for essential site operation and to remember privacy choices. We do not state that analytics or advertising cookies are active.

Browser settings can limit non-essential cookies, but essential cookies may still be needed for the site to work.
01
Processing Purpose

Why We Use Data

We process personal data to answer inquiries, review property and service scope, confirm access and scheduling details, prepare quotes or service plans, manage recurring cleaning arrangements, support website security, and maintain technical delivery of the site. We may also use information to keep basic business records and to communicate about the request you submitted.

We use personal data only for the operational purposes connected to your interaction with us.
02
Third-Party Sharing

Service Providers

We may use trusted operational providers for website hosting, technical delivery, security, or message handling. These parties receive only the information needed to perform their role and are expected to handle it for that purpose alone.

Only service providers that help us operate the website or respond to inquiries may receive limited data.
03
Legal Basis

Legal Disclosure

We may share personal data with public authorities, courts, or other parties when we are required to do so by law, to respond to a lawful request, or to protect our rights, users, or website security. We do not sell personal data.

Disclosure is limited to situations where the law or a valid process requires it.
User Rights

Your Rights

You may ask to know what data we hold about you, request correction of inaccurate information, ask for deletion where appropriate, and object to or limit certain processing when the law allows it. If a request cannot be fully granted, we will explain the reason in practical terms.

Your rights depend on the type of data involved and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, send a clear request through one of our contact channels and describe what you want us to review, correct, or delete. We will assess the request, respond within a reasonable time, and let you know if any legal or operational limits apply.

We may need enough information to confirm your identity before acting on a request.
Data Retention

How Long We Keep Data

Inquiry records are kept while we are handling the request and for a reasonable period afterward for follow-up, service administration, and recordkeeping. Technical logs are retained for security and operational review, then removed or anonymized when they are no longer needed. When data is no longer required, we delete it or take steps to prevent further use.

We keep data only for as long as needed for the inquiry, service, or legal recordkeeping purpose involved.
Policy Updates

Changes to This Notice

If we make material changes, we will update this page and may use reasonable channels to draw attention to the update when appropriate. The version in force is the one posted on the website at the time you review it.

We may revise this notice when our practices or legal duties change.

Contact Details

Email contact
feedback@worldsilkcomic.digital
Telephone contact
+57 321 0851287
Postal address
Calle 19 16 37, El Centro Manizales
Privacy inquiries